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Simple Return Process

We aim to make your experience as smooth as possible. Follow these three simple steps to initiate a return through our help portal.

01

Request Return

Log in to your account and select the order you wish to return. Fill out the brief return request form to get started.

02

Pack & Label

Once approved, secure your items in their original packaging. Attach the provided prepaid shipping label to the outside of the box.

03

Ship & Refund

Drop off the package at any authorized shipping location. We will process your return and issue your refund once the package is received.

Fair & Simple Refunds

  • Items must be in original condition with all packaging intact.
  • Proof of purchase is required for all refund requests.
  • Refunds are processed back to the original payment method.
  • Return shipping costs are the responsibility of the customer unless the item is damaged.
  • Specific eligibility window applies based on current store settings.
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